We took our pup (10 yr old Lab) to Dr Harrell this past week because he looked like he was in severe pain. The day of the appointment he was lethargic and walking very weakly with a stagger almost like he was drunk. When we arrived at the office they got us in very quickly, the staff themselves were wonderful, respectful, and kind. They truly make the office a great place and if this review was just on them it would absolutely be 5 stars.
Where it all went down hill…. Dr Harrell decided to do an x-ray on our dog to see what was causing the pain and when she brought the x-ray back in she pointed out a few concerning things. A part of his spine looked like it was degenerating and his prostate was enlarged. Dr Harrell named off every cancer or deathly serious issue they could be and basically had us believing our pup was dieing. She wanted to send the X-ray out to a specialist to be looked at and had us leave our pup with her to start antibiotics in case the prostate issue was prostatitis and not prostate cancer. Dr. Harrell had us come back later that day… 3 agonizing hours where we were literally in tears thinking our baby was dying. She wanted us to leave him with her over the weekend and then on monday or tuesday he would have surgery to be neutered (according to her this was the cure for prostatitis along with the antibiotics) and she would do a biopsy on the prostate to test for cancer. She knows our dog has a heart condition we are treating him for and that he would be high risk for this surgery. None of this made sense to us and when she was asked to explain it she did a piss poor job of explaining WHY we would put him through a surgery (neuter/biopsy) when he is high risk and we are not even sure what the problem is. If he is dying from prostate cancer and there was nothing we could do for him why would we risk him dying in an unnecessary surgery!? We just wanted the ultrasound done (easiest way on him) to confirm if he needed a biopsy. While we discussed this and asked for better explanation she became very condescending because we did not agree with her and she got so upset she refused service. We were in no way mean to her, just asked her to explain WHY better and then things did become heated after she became very condescending towards us. At least she gave us THREE antibiotic pills to hold us over the weekend till we could get in him into another vet. We took him to a vet office in Corpus Christi where the doctor took a look at his x-ray and immediately ruled out bone cancer. She did an ultrasound on him and he had prostatitis, like we thought, and spondylolisthesis/arthritis in his back. He is responding very well to the antibiotics and we now have a pain treatment regimen for his back. He is already back to being our normal big pup. The vet in corpus christi told us she never would have recommended the surgery as a first line treatment. Only reason our dog should ever have that surgery (due to his heart) is if the prostatitis becomes a chronic serious issue. Dr. Harrell would have had us doing many unneeded, risky and costly things just to have had him diagnosed with the same prostatitis. Please, please, do your research if you go to her and don't commit to any big procedures until you are sure it is the best thing for your dog.
We took our cat there after a terrible experience elsewhere, with a wrong diagnosis. The staff at Bay Breeze LISTENED to us and CARED for our cat like it was their own. The entire staff has gone (and continues to go) above and beyond!! to make us feel like they are doing all they can to help our family member. Dr. Harrell is SHARP, ARTICULATE and up-to-date on current treatment methods. I highly recommend Bay Breeze to anyone who cares for their pets like they're family.
One of my dogs has had to stay over the weekend for care, and she came home like a new puppy from the care and attention she was given. Sure, she was glad to go home, but she loves everyone there. The entire staff is compassionate and my dogs can feel that when visiting.
I've moved around plenty and as a result, been to several veterinary clinics. Dr Harrell is hands down the best vet we've ever had. Amazing staff at this clinic also. I love everything about this clinic.
I'm so very glad I was referred to Bay Breeze and my dogs, now matter how big they get, know they have a loving vet to take care of them.
Dr. Harrell treats my dogs like they are part of my family and when they hurt, she almost understands what they try to tell her. When my lab had to be put down because of cancer, she understood my pain and his pain too.
For those who don’t want to read the whole story below…. Dr. Harrell is a decent vet but she will try to get you to do every unneeded, risky and costly things just to get more $$$ from you. PLEASE do your research before committing to anything big. Getting a 2nd opinion saved us from putting our dog through hell for no reason.
They would not fix my cat that's in pain just because I don't got 800 dollars up front I taken 3cat their iv got a good job to pay them sorry their in the wrong
Bay Breeze Animal Clinic is a US Veterinary Care based in Rockport, Texas. Bay Breeze Animal Clinic is located at 1005 E Main St, Rockport, TX 78382, USA.
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